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WhatsApp and Instagram integrations

Integrations, automations, and bots for WhatsApp and Instagram: automated messages, customer support, and a connection to your system.

What we do

In Brazil, customers talk to businesses on WhatsApp and Instagram. We connect these channels to your business.

  • WhatsApp in your system: send and receive messages through the API, with order updates, appointment reminders, and payment requests.
  • Instagram automations: replies to direct messages and comments.
  • Support bots and agents on both channels, with handoff to your team when needed.
  • Integrations with CRMs, ERPs, spreadsheets, payment gateways, and shipping carriers.

How it works

  1. Mapping: which messages, at what moment, coming from which system.
  2. Channel setup: number, business account, and permissions.
  3. Build and test with real messages before turning it on for all customers.
  4. Launch and follow-up during the first few weeks.

Why us

We’re building WhatsApp Provider, our WhatsApp API infrastructure for developers. We deal with the details of these channels every day.

FAQ

Can I keep the WhatsApp number I already use?

In most cases, yes. We check this on the first call, because it depends on how the number is set up today.

Can I send bulk messages?

We send messages to people who asked to receive them: confirmations, reminders, and notices. Blasting purchased lists breaks WhatsApp's rules and gets the number banned, so we don't do it.

Does it work with my system?

If your system has an API, webhooks, or exports data, it almost always does. We also connect spreadsheets, CRMs, ERPs, and payment gateways.

How much does a WhatsApp integration cost?

It depends on what the integration needs to do and how many systems are involved. After a short call, we send a proposal with scope, timeline, and price.

Want something like this? Tell us what you need.

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